Support & Updates

What's included in the purchase price and how to reach us.

Updates

The purchase price includes 12 months of updates (bug fixes, minor improvements, security updates). Updates can be installed directly from within the software (Settings → License). After that, the update subscription can optionally be renewed for an annual fee — the version you already own keeps working without limits even without renewing.

Support channels

• Email support via our contact form
• Frequently asked questions in our FAQ section

Response time

We typically respond within 1–2 business days. For critical issues (e.g. payment failure, data loss) we aim to respond faster.